In my most recent experience at LunarPages, I provided telephone based Technical Support to customer IT organizations for web hosting / email. As an Account Representative, I sold shared web hosting, VPS and dedicated servers to people around the world.
  

•    Tech Support Specialist

•    High productivity

•    I would take around 50 calls a day for customer support

•    Expert

•    Achieved 95% positive resolution rate

•    Rarely would I have to escalate a call

•    Sales Representative

•    Web experience

•    Sold web hosting service to local commercial accounts

•    Experienced with shared server architecture

•    Designed server networks to ensure backup and redundancy for customers

•    Sales experience

•    Carried annual quota objective in excess of $300,000

•    Consistently outperformed and exceeded objectives

Before the internet I held a number of other positions that demonstrate that I am not afraid of hard work:

•    Designed and implemented computerized business solutions

•    Designed data networks to support legacy equipment alongside newest technologies

•    Wrote network software code to support large scale enterprise networks

      •    Patched large amount of code supporting 4 digit date years as part of Y2K project

Other than computers

•    I'm a good driver -  I haven't had a ticket in over 20 years!

•    I've tended bar and worked in restaurants as a waiter and cook

•    I can do "handyman" work.

•    I live in La Habra (north Orange County), and I will travel or relocate for the right job.

"No job too big or too small"*

Questions or comments? Email me at: stephen@stepcal.com
 

Click here for my resume.

Feel free to send this link to everybody you know!!

*depending on location